Megan Bothroyd

• AA, US

Hi, I'm Megan Bothroyd. Welcome to my profile!

Megan Bothroyd's Bio:

Megan Bothroyd's Experience:

• Radiology Assistant at Mercy

  February 2014 - September 2014

  Responsible for implementing patient HIPPA confidentiality policies, greeting and directing patients, checking patients in for Radiology procedures, scheduling patients for several Radiology modalities, cross checking technician schedules and communicating patient needs, conveying test instructions, answering patient questions regarding procedures or concerns, ensuring authorizations are obtained prior to scheduling patients, entering Physician orders and completing referrals, organizing department schedules, supervisor's calendar, and Radiologist schedule, corresponding with Physicians and members of Administration on a daily basis, working with case managers regarding patient transfer details, order various supplies for department, distribute mail and internal correspondence, in depth knowledge of MS office and company specific database programs, resolving technology malfunctions with IT, maintaining and updating department policies, organizing healthcare contacts, oral dosing of patients before procedure, understanding technical terms and communication regarding patient care, effectively communicating to ensure accuracy, ensuring patient has optimal experience.

• Patient Account Representative at Mercy

  April 2013 - February 2014

  Performed various patient account functions and hospital business office tasks, greeted all patients upon arrival, answered patient queries in person, by telephone, and via e-mail, implemented actions to improve brand image, balanced deposits daily from individual departments, maintained HIPPA policy and patient confidentiality, established rapport with colleagues as well as patients, distributed mail and internal correspondence, created and maintained filing systems, maintained office assets, provided support for business team, set up meetings for members of business office with patients, ordered business office supplies, disbursed credits to patient accounts upon payment, responsible for collecting insurance documents and correctly attaching to patient accounts, disbursed excess account credits to patients, broadcast all hospital alerts over intercom system, maintained and updated emergency policies for department, updated relevant documents and procedures necessary for job and department function, exceeded quality of service in patient interactions, tactfully resolved patient financial conflict by empathizing and effectively guiding to appropriate team member, aided in recording and documenting various charges, kept patient account information up to date, informed patients of account standing, analyzed account activity, screened sales representatives, and enforced visitor policies, relied heavily on MS office products such as Excel to record daily figures and correct financial outages within hospital.

• Lead Teller at SpiritBank

  November 2010 - February 2013

  Performed various job specific tasks related to the lead teller position, cordially greeted all customers, helped solve customer complaints effectively and in a timely manner, developed and analyzed data to value the current and future financial situation of clients and companies, completed customer transactions quickly and accurately, detected delinquent accounts, worked in a fast paced environment, balanced personal teller drawer, assisted other tellers in finding outages, solved various location wide balancing errors, balanced main bank vault, prepared excess vault monies to be shipped to Federal vaults, trained new teller hires, ordered branch supplies, assisted bank personnel with various needs, helped organize and set up for meetings and bank events, established rapport with all bank coworkers and customers, worked within community to detect and bring new business by offering account options and bank products mortgages, loans, and insurance, maintained financial and periodic reports required by laws, regulations, and management team relevant to procedure and audit purposes, participated in operational decisions such as policy development, corresponded with Branch Manager and helped supervise the daily performance of the teller area, set and achieved targets, helped recruit new staff members, provided positive encouragement to motivate team.

• Office Assistant at Saxum

  September 2014

Megan Bothroyd's Education:

• University of Central Oklahoma

  2014 – 2015
  Minor

• University of Central Oklahoma

  2009 – 2015
  Bachelor's Degree
  Concentration: B.S. Organizational Leadership

• University of Central Oklahoma

  2009 – 2014
  Bachelor's degree
  Concentration: Biology, General

• Megan Bothroyd
• AA, US